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Frequently Asked Questions

What exactly is included in the LaunchPad Website Package?

The LaunchPad Website Package includes up to 7 custom-designed pages (Home, About Us, Services, Contact Us, and a Privacy Page), installation and setup of the Divi theme (note: the Divi license is not included), a basic color scheme and font setup that aligns with your brand, basic SEO setup with Yoast (plugin license not included), standard contact forms, social media integration, and access to pre-designed Divi layout packs for quick and efficient website launch. This package is designed to provide a solid foundation for your website with the flexibility to customize according to your specific needs.

What if I don't have a hosting provider for my website?

If you’re in need of a hosting provider, we highly recommend Hostinger. Hostinger offers a variety of hosting plans to suit different needs, from shared hosting for smaller sites to VPS and cloud hosting for sites requiring more resources. Their services are known for being reliable and affordable, with excellent customer support. Additionally, Hostinger provides an easy-to-use control panel, which makes managing your website straightforward, even for beginners. With Hostinger, you can expect great performance, high-speed website loading times, and a 99.9% uptime guarantee, ensuring your site is always accessible to your audience.

I don't have a domain name yet. Can you suggest a solution?

Absolutely! For clients in need of a domain name, we recommend exploring the options available through Hostinger. Not only does Hostinger provide top-notch hosting services, but they also offer domain registration with a wide range of TLDs (top-level domains) to choose from. Choosing Hostinger for your domain registration needs can simplify the process, as you can manage both your hosting and domain from the same platform. They often have competitive pricing and promotions, making it an economical choice. Plus, having your domain and hosting under one roof can streamline website management and support. When you register a domain with Hostinger, you’ll also benefit from their reliable customer service, ensuring you have the support you need to get your site up and running smoothly.

Can I add more pages or features to the package later on?

Absolutely! The LaunchPad Website Package is just the beginning. As your business grows and evolves, your website can too. We offer various add-on services and features that can be integrated into your site at any time, including additional pages, advanced SEO strategies, and more. We’re here to support your website’s growth every step of the way.

How will you ensure the website aligns with my existing brand identity?

We start by thoroughly understanding your brand’s visual and messaging guidelines, including your logo, color palette, fonts, and overall brand ethos. This foundational knowledge allows us to ensure that every element of your website, from the color scheme to the typography, reflects your brand’s identity consistently. Additionally, we encourage you to provide examples of branding materials and any specific instructions that can help us maintain alignment with your brand’s aesthetic.

What if I don’t have a defined brand identity yet?

If you’re in the early stages of establishing your brand identity, we can assist in defining the core elements of your brand as part of our service. This could involve selecting a color palette, typography, and overall design style that resonates with your business values and target audience. Our goal is to help you create a cohesive and compelling brand identity that will be reflected on your website and beyond.

What are your terms and conditions for website design services?

Our terms and conditions outline the guidelines, rights, and obligations for both us and our clients during the provision of our website design services. We strongly encourage you to carefully read our terms and conditions listed on our website to fully understand the scope of our services, payment policies, project delivery timelines, and other important aspects of our working relationship. If you have any questions or need clarification regarding specific terms, please do not hesitate to email us. We are here to ensure you feel informed and comfortable with our policies before we embark on this journey together. Your satisfaction and clear understanding of our terms are paramount to us.

What if I don't have a Divi theme license?

The Divi theme license is not included in the LaunchPad Package price. You will need to purchase the license separately through Elegant Themes. This purchase gives you access to Divi updates and support from Elegant Themes. If you need assistance with purchasing or setting up your Divi license, we’re here to help guide you through the process.

Is ongoing maintenance and support included in the package?

The LaunchPad Website Package focuses on the design and launch of your website. However, we understand the importance of ongoing maintenance and support for the health and success of your site. We offer maintenance packages that can be tailored to your needs, including regular updates, security monitoring, content updates, and technical support. Let’s discuss how we can continue to support your website after launch.

Do I need to have my content and images ready before we start?

Yes, it’s highly beneficial to have your content and images ready before we begin the website development process. The LaunchPad Package is designed to incorporate your unique brand identity and messaging, which is best reflected through personalized content and imagery. If you need assistance with content creation or professional images, we offer additional services to help you prepare these elements.

Why is it important that I provide the content and images for my website?

Providing your own content and images ensures that your website authentically represents your brand and communicates your unique value proposition directly to your audience. Original content and images tailored to your business help create a personalized experience for your visitors, enhancing engagement and connection. While we set up the foundational structure and design, your content and imagery are what truly bring your website to life, making it distinct and effective.

How long does it take to launch the website once we start?

The typical turnaround time for the LaunchPad Website Package is 4 to 6 weeks, depending on the complexity of the project and how quickly we receive all necessary content and feedback from you. We strive to work efficiently while ensuring your website meets our high standards of quality and reflects your vision accurately.

Are plugins set up but not included in the package?

For plugins like Yoast SEO that are crucial for your website’s functionality but not included in the package price, we handle the setup and configuration using best practices to ensure your site benefits from the plugin’s features from day one. You will need to purchase or provide the license for any such plugins. Our setup process includes basic configuration and guidance on how to use the plugin effectively. This ensures you have a fully operational setup from the start, even if specific licenses need to be acquired separately.

What should I expect during the 30-minute free consultation?

The 30-minute free consultation is an opportunity for us to understand your vision, goals, and requirements for your website. During this time, we’ll discuss your business model, target audience, design preferences, and any specific functionalities you envision for your site. This initial conversation is crucial for aligning our approach with your expectations and laying the groundwork for a successful project. It also gives you a chance to ask any questions and clarify the scope of the LaunchPad Website Package, ensuring we’re the right fit for your needs.